At Royal Fabrics, customer satisfaction is our priority. We ensure quality in every product, but if you face any issue, our return and refund policy is designed to make the process simple and fair.

1. Return Eligibility

You may request a return or exchange if:

• The product is damaged or defective
• You received the wrong item

To qualify for a return:

• The item must be unused and in original condition
• Original packaging must be intact
• Request must be made within 3 days of delivery

2. Non-Returnable Items

• Used or washed fabrics
• Items without original packaging
• Change of mind after purchase

3. Refund Policy

Refunds are only applicable in case of:

• Out-of-stock items after payment
• Damaged or incorrect product (if replacement is not available)

Approved refunds will be processed within 5–7 working days.

4. Exchange Policy

We offer exchanges for:

• Wrong item delivered
• Defective or damaged product

Exchange will be processed after we receive and inspect the returned item.

5. Return Process

To initiate a return or exchange:

• Contact us via WhatsApp or email
• Provide your order number and issue details
• Share product images (if required)

6. Shipping Costs

• Return shipping may be covered by Royal Fabrics in case of our error
• In other cases, the customer may bear the shipping cost

7. Important Notes

• Slight color variations may occur due to lighting and screen differences
• All claims are subject to verification

8. Contact Us

For any return or refund queries:

• Email: royalfabricspk.fsd@gmail.com
• WhatsApp: 0315-8661800